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Response to ORIC Report into Victim Support and Complaint Processes

The Racing Integrity Commissioner’s Report was released in September 2023 following a joint request by HRV, GR, and RVL.​

It aimed to assess complaint handling and victim support across the racing industry.​

The report exposed serious cultural issues, silence, power imbalances, substance misuse, and a lack of welfare focus.​

Nine recommendations made, including:​

  • Stronger complaints frameworks​
  • Better support services​
  • Education and cultural change​
  • Calls for leadership and trust-building across the codes.​

HRV remains committed to working with partners to implement meaningful reform.​

Recommendation
Action Items
Status

Senior leaders of each VRI body publicly acknowledge past harms and commit to driving change in prevention and response efforts.

  • HRV issued public statement
  • Publish Commitment Statement
Complete

Establish a VRI Stakeholder Implementation Steering Committee.

  • The VRI appointed Mr Mark Gepp. ​
  • Quarterly meetings are held.
Complete

Establish an independent restorative engagement framework and scheme for current and former industry participants.

  • HRV has developed a Restorative Engagement Program framework and has identified an external provider to facilitate.
  • The program will launch in late 2025.​
Complete

Develop and implement a code-specific prevention plan.

  • Undertaken a risk assessment to identify key integrity and welfare risks associated with HRV. ​
  • Developing a whole-of-industry prevention plan.
In Progress

Implement a safe behaviours education program within harness racing in Victoria.

  • New training courses have been designed and will sit within HRV’s SafeTrac system. They are:​
     – Expected Behaviours
     – Child Safety
  • Course completion will be required as part of a participant’s license renewal.
Complete

Establish the Racing Integrity Commissioner’s office as an independent reporting body.

  • Established ORIC as an independent reporting mechanism.
Complete

Standardise participant complaint handling processes.

  • Developing a new integrity framework to replace existing policies and better define participant complaint management processes.​
  • Draft policies include:
     – Child Safeguarding Policy
     – Member Protection Policy
     – Complaints, Disputes and Disciplinary Policy
Complete

Develop and implement adequate wellbeing, participant protection and child safeguarding support for participants and staff.

  • HRV is currently designing a series of educational workshops for clubs, which will focus on key areas of participant protection and child safeguarding services. ​
  • These workshops will be delivered in face-to-face sessions, with the rollout set to commence mid-year.
In Progress

Develop and implement a monitoring and evaluation framework.

  • HRV has commenced the design of an interim solution to strengthen its complaint management process, ensuring immediate improvements while a comprehensive, long-term system is developed.
In Progress